77ga Privacy Policy

1 Introduction & Definitions

77ga ("we", "us", or "the platform") is a secure online gaming service operated for Bangladeshi players. When you use our website, you voluntarily provide certain information and our systems automatically collect certain information. This privacy policy ("policy") explains what that information is, how it is collected, why it is used, and how it is kept secure.

Below are definitions of some key terms used in this policy:

• Personal Information — Any information that can directly or indirectly identify a specific individual.
• Processing — Any operation performed on personal information, including collection, recording, storage, modification, transfer, or deletion.
• Data Controller — 77ga, the entity that determines the purposes and methods of processing personal information.
• Data Subject — You, the individual whose information is being processed.
• Third Party — Any person or entity that is neither you nor 77ga.

If you still have questions after reading this policy, contact us at [email protected].

2 What Information We Collect

77ga collects two types of information — what you voluntarily provide and what our systems collect automatically.

2.1 Information You Provide Directly

• Full name and date of birth (for age verification — users must be 21 years of age or older).
• Email address and mobile number (for account communication and verification).
• Preferred language and currency settings.
• Payment information (transaction details via bKash, Nagad, Rocket, Upay, or bank transfer — we do not store full card or account numbers).
• Identity verification documents — a copy of your National ID (NID) or passport, as part of the KYC process.
• Messages and requests sent via live chat and email.

2.2 Automatically Collected Information

• IP address and device type (desktop, mobile, tablet).
• Browser and operating system information.
• Session duration, pages visited, and click patterns.
• Cookies and similar tracking technologies — discussed in detail in section 6.
• Game play history and betting activity logs.
• Transaction dates, amounts, and status.

3 Purpose & Legal Basis for Collecting Information

77ga never collects unnecessary information. Each purpose and its basis are set out below:

4 Sharing & Disclosure of Information

77ga never sells your personal information. However, information may be shared with third parties in the following limited circumstances:

4.1 Service Provider Partners

Third parties contracted to provide core services — such as payment processing (bKash, Nagad, Rocket, Upay, banking institutions), technology infrastructure, game platforms, and customer support — receive only the minimum information necessary. These partners are bound to use the information in accordance with our instructions.

4.2 Legal Requirements

Information may be disclosed to fulfil court orders, lawful requests from law enforcement agencies, or legal obligations. In such cases we provide only the information legally required.

4.3 Business Restructuring

In the event of a merger, acquisition, or asset transfer, user information may be transferred to the new entity. You will be notified in advance in such cases.

5 Data Retention & Security

5.1 Retention Period

Your information is retained for as long as your account is active. After account closure, certain information is kept for a defined period to meet legal and regulatory requirements. Once that period has passed, the information is securely deleted or anonymised.

5.2 Security Measures

77ga uses industry-standard technology to protect your information, including:

• SSL/TLS Encryption — All data transfers are conducted through encrypted channels.
• Two-Factor Authentication (2FA) — To prevent unauthorised access to accounts.
• Firewalls & Intrusion Detection Systems — To detect suspicious activity in real time.
• Regular Security Audits — To identify and address system vulnerabilities.
• Restricted Access — Only authorised personnel can access sensitive information.
• Encrypted Database Storage — Information is protected even at rest.

While we make every effort to ensure the highest level of protection, no internet transmission can be guaranteed to be 100% secure. However, in the event of any security breach, we will notify you promptly.

6 Cookies & Tracking Technologies

Cookies and similar technologies are used on the 77ga website. These are small data files stored on your device that help improve the quality of our service.

6.1 Types of Cookies

• Essential Cookies — Required to maintain login sessions and run the core functions of the site. These cannot be disabled.
• Functional Cookies — Used to remember your language preferences and display settings.
• Analytics Cookies — Used to understand page performance and user behaviour (anonymous data).
• Marketing Cookies — Used, with your consent, to show relevant advertisements.

6.2 Cookie Controls

You can disable or delete most cookies from your browser settings. However, disabling essential cookies may disrupt certain core functions of the site.

7 International Data Transfers

Our servers and service provider partners may be located in various countries. If your information is processed outside Bangladesh, we ensure that the destination country provides adequate data protection, or that appropriate contractual safeguards are in place to protect the information.

8 Protection of Children & Minors

77ga strictly does not provide services to anyone under the age of 21. We do not knowingly collect personal information from anyone under 21. If we become aware that a minor's information is in our system, that account will be closed immediately and the information deleted.

If you are aware that someone under the age of 21 is using our platform, please inform us at [email protected].

9 Your Rights

You have the following rights over your personal information. To exercise these rights, contact us at [email protected]:

• Access — The right to know what information we hold about you.
• Rectification — The right to request correction of inaccurate or incomplete information.
• Erasure — The right to request deletion of your information ("right to be forgotten") in certain circumstances — this does not apply where legal obligations exist.
• Restriction of Processing — The right to request that use of your information be limited for specific purposes.
• Portability — The right to receive your information in a structured, commonly used format.
• Objection — The right to object to certain types of processing, particularly marketing.
• Withdrawal of Consent — The right to withdraw any permission given on the basis of consent at any time.

We will endeavour to respond to your request within 30 working days of receipt. For complex requests this period may be extended, but we will notify you accordingly.

10 Third-Party Links & Services

Payment gateways or game providers available on the 77ga website may have their own privacy policies. We are not responsible for their data collection and usage practices. We recommend that you review their respective privacy policies before using those third-party services.

11 Changes to This Policy

77ga reserves the right to amend or update this privacy policy as needed. For significant changes, we will notify you by email or via a notice on the site. The updated policy will take effect from the date of publication. Continued use of the site after a change indicates that you have accepted the updated policy.

12 Contact Us

If you have any questions or concerns about this privacy policy, or wish to exercise your rights, please contact us:

We treat your privacy with the utmost importance. Enjoy your gaming on 77ga with peace of mind — keeping your information secure is our commitment.